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Returns & Exchange

At TALISA, every piece is made to order with care, attention to detail and a commitment to delivering a garment that feels special to you. As each piece is created specifically for your order, we do not offer any returns or refunds once purchased.

However, if your order arrives with a genuine manufacturing defect or damage, please get in touch with us within 5 business days of delivery at hello@talisa.in or +91 81066 69910, and we will either process an exchange or store credit for your order after inspecting the issue.

Our exchange and store credit policy is subject to the following:

  1. Customers must provide clear photographic or video evidence of the package being opened, from the time the package is sealed until the contents are fully revealed.
  2. Items should be returned unused with all tags still attached if your request is approved.
  3. All custom made orders are non-returnable and non-exchangeable.

Please note that all exchanges will be processed only after a thorough inspection by our team, and all freight charges are to be covered by the customer unless mentioned otherwise.